AI & Remote Friendly Email Guidelines

  • Use Signal.org or other EncryptedByDefault message platforms for real secure, E2EE communication
  • Expect employees, contractors, and partners to have a smart phone and setup free platforms like Signal.org
  • Avoid using custom-domain emails, which add another point of potential failure and complexity
  • Use a portal when possible or shared role-based emails rather than name-based emails for employees, contractors, and partners
  • Use the username between Gmail.com and Proton.me
  • Use Gmail for cloud automation and scheduling
  • Use proton.me for security, login, and password management
  • Use a free proton.me account as recovery email for all other email addresses, don’t use this for logins or any other purpose
  • Add to your handbook, onboarding, or contracts a bring your own device BYOD policy for employees and contractors to use their own smart phones and provide business iPads and computers as necessary, which should not be used for personal accounts

Small Business Email Address Conventions

Email TypeSecuritySuggested ProviderCostPurposeForwardingPlus Addressing
Public EmailLowGmail.comFREEfor social media, automation accounts to non-critical systemsfrom hello@your-domain.comOk
Billing EmailMediumPlus Gmail.comfor bills, invoices,forwarding to Business GmailPlus Address of Public Email
Role/Desk EmailLowGmail.com PAIDFree if archived within 90 days
Admin EmailMediumProton.meOk gmail forwarding
Root EmailHighProton.me(no gmail forwarding)
Principal EmailMediumProton.me, Gmail.com
Personal EmailNANAHiring, Employment, Termination
Least Secure

most-secure

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Google.com

Proton.me

Guidelines

Policy

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